WhatsApp to Warn Businesses Violating its Commerce Policy 656060 Developing New ‘Kept’ Messages Section: Report

WhatsApp Business s may soon see a warning before their s are banned. 582y2f

By David Delima | Updated: 26 May 2022 19:44 IST

WhatsApp to Warn Businesses Violating its Commerce Policy, Developing New ‘Kept’ Messages Section: Report

Photo Credit: Pexels/ @anton-8100 6en2x

WhatsApp Commerce Policy bars the sale of specific goods and services on the platform

Highlights

WhatsApp updated its Commerce Policy last year
The Commerce Policy bans the sale of specific goods and services
WhatsApp is also working on a section for “kept” disappearing messages

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WhatsApp is reportedly working on a feature to warn businesses that violate the company's Commerce Policy, according to details shared by a feature tracker. The warning will be visible above the chat list, informing companies regarding the Meta-owned firm's policies and will be limited to WhatsApp Business s. Meanwhile, the messaging service is also working on adding a new section that will allow s to view messages that they have opted to “keep” messages from disappearing chats — another feature that is currently in development.

According to a announced it was granting access to its cloud-based API to all businesses and developers. The warning reads “WhatsApp access at risk” followed by “To keep using WhatsApp, start following policy”. According to the tracker, the banner could be shown to businesses in the future as a warning before their is banned.

A screenshot of the warning banner spotted by the feature tracker on WhatsApp Business
Photo Credit: WABetaInfo

Last year, WhatsApp had updated its Commerce Policy for businesses offering goods and services for sale, informing them that they must comply with the policy. The WhatsApp Commerce Policy bans the sale of drugs (prescription, recreational, or otherwise), tobacco, alcohol, unsafe ingestible supplements, weapons, ammunition, explosives, live animals, animal parts, adult products, body parts and fluids, medical devices, dating services, piracy, subscription services, fraudulent goods and services, real, virtual, or fake currency, among other banned products and services.

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Meanwhile, the company was also spotted working on a new feature that allows s to view messages they have saved from disappearing conversations. Discovered by the feature tracker last month, WhatsApp is said to be developing a feature that will allow s to “keep” some messages that are scheduled to disappear. The company is now working on a section on WhatsApp Desktop within the info and Group info section. The new section is titled Kept Messages and is located under the Starred messages option, according to a screenshot shared by WABetaInfo.

The new "Kept messages" section spotted on WhatsApp Desktop
Photo Credit: WABetaInfo

While the feature has been spotted on a beta version of WhatsApp Desktop, the feature is also expected to arrive on future versions of WhatsApp for Android and WhatsApp for iOS, according to the tracker. The company is also reportedly working on a way to identify which messages have been kept from a disappearing conversation, but WABetaInfo is yet to share details of how it will work. There is currently no word on when the ability to “keep” disappearing messages and the new Kept messages section will be rolled out to s, and the service is yet to officially announce any details of the feature that is currently in development.

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Further reading: WhatsApp Commerce Policy

David Delima

Email David Delima

As a writer on technology with Gadgets 360, David Delima is interested in open-source technology, cybersecurity, consumer privacy, and loves to read and write about how the Internet works. David can be ed via email at [email protected], on Twitter at @DxDavey, and Mastodon at mstdn.social/@delima. More