WhatsApp s can now their official documents using new DigiLocker access 5h4m3m
WhatsApp s in India can now access DigiLocker using the government's MyGov Helpdesk chatbot. This will enable s to create and authenticate their DigiLocker as well as documents such as PAN card, driving licence, and insurance policy documents, among others, by directly using the instant messaging app. DigiLocker is claimed to have over 100 million ed s who have issued over five billion documents to date. The new development will allow s to get their official documents on their mobile devices, without requiring them to the dedicated DigiLocker app or accessing its website.
Citizen engagement platform DigiLocker service.
Using the update, WhatsApp s in India will now be able to access DigiLocker by sending a message saying "DigiLocker" at +91-9013151515 on the messaging app. It will bring options to let s create and authenticate their DigiLocker as well as documents, namely PAN card, driving licence, CBSE Class 10 ing certificate, Class 10 marksheet, Class 12 marksheet, vehicle registration certificate (RC), insurance policy of two-wheeler, and life and non-life insurance policy.
Similar to the DigiLocker app and website, s accessing the service through WhatsApp will be required to provide their Aadhaar number for authentication. Once the Aadhaar number is given, the chatbot will validate it with a one-time (OTP) to let you documents from the messaging app.
"Offering DigiLocker services on the MyGov Helpdesk is a natural progression and a step towards providing citizens with simplified access to essential services via WhatsApp's easy and accessible platform," said Abhishek Singh, MyGov CEO, President and CEO NeGD, MD and CEO Digital India Corporation (DIC) of the government, in a prepared statement.
The MyGov Helpdesk is claimed to be accessed by over 80 million people. It has been used to over 33 million vaccine certificates and for booking millions of vaccination appointments, the government platform said.
"Equipping the MyGov Helpdesk with DigiLocker services that can be accessed directly via WhatsApp, we want to unlock technology's potential to extend the benefits of essential services to citizens at scale, and this is a significant step towards scaling up the Digital India vision and a digitally empowered country," said Shivnath Thukral, Director - Public Policy, WhatsApp.
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