WhatsApp Banned 37.16 Lakh s in India Last Month 6s453o 60 Percent More Than October

WhatsApp said it responds to all grievances received except in cases where a grievance is deemed to be a duplicate of a previous ticket. 553l44

By Press Trust of India | Updated: 21 December 2022 22:21 IST

WhatsApp Banned 37.16 Lakh s in India Last Month, 60 Percent More Than October

Photo Credit: Unsplash 4h2y4v

WhatsApp had banned 23.24 lakh s in the country in October

Highlights

WhatsApp has proactively barred 8.11 lakh s in October
The new IT rules mandate large digital platforms to publish reports
WhatsApp received 946 complaints in November from s

ment

Instant messaging platform WhatsApp on Wednesday said it banned 37.16 lakh s in India in November, about 60 percent more than the s it barred in the preceding month.

The banned WhatsApp s in India include 9.9 lakh s which were barred proactively before being flagged by s.

In October, WhatsApp had banned 23.24 lakh s in the country, including 8.11 lakh s which were barred proactively.

"Between November 1, 2022 and November 30, 2022, 3,716,000 WhatsApp s were banned. 990,000 of these s were proactively banned, before any reports from s. An Indian is identified via a +91 phone number," WhatsApp said in its India Monthly Report for November published under the Information Technology Rules 2021.

The tougher IT rules, which came into effect last year, mandate large digital platforms (with over 50 lakh s) to publish compliance reports every month, mentioning the details of complaints received and action taken.

Big social media firms have drawn flak in the past over hate speech, misinformation and fake news circulating on their platforms. Concerns have been flagged by some quarters time and again over digital platforms acting arbitrarily in pulling down content, and 'de-platforming' s.

The government last week announced rules for setting up a grievance appeal mechanism against arbitrary content moderation, inaction, or takedown decisions of big tech companies.

WhatsApp received higher number of appeals from in November to ban s compared to October.

It received 946 complaints in November from s, which included appeal to ban 830 s. It acted only against 73 s.

WhatsApp said it responds to all grievances received except in cases where a grievance is deemed to be a duplicate of a previous ticket.

An is 'actioned' when it is banned or a previously banned is restored, as a result of a complaint, the report said.

In addition to responding to and actioning on complaints through the grievance channel, WhatsApp deploys tools and resources to prevent harmful behaviour on the platform, the report said.

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