iPhone 12 1n2w4h iPhone 12 Pro Service Programme for ‘No Sound Issues’ Announced by Apple

iPhone 12 and iPhone 12 Pro models manufactured between October 2020 and April 2021 may be affected by the ‘no sound issues’. 704m1q

By Vineet Washington | Updated: 28 August 2021 14:00 IST

iPhone 12, iPhone 12 Pro Service Programme for ‘No Sound Issues’ Announced by Apple

iPhone 12 series was launched in October last year 6w3m3c

Highlights

iPhone 12 mini, iPhone 12 Pro Max not included in the programme
iPhone 12, iPhone 12 Pro s have been facing speaker issues
Apple says a component on the receiver module is the cause

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iPhone 12 and iPhone 12 Pro service programme has been announced by Apple for s who are facing sound issues on their devices. s had been complaining about facing issues with the speaker on their iPhone 12 series models while making calls, which the Cupertino-based giant has now acknowledged. Only iPhone 12 and iPhone 12 Pro models manufactured between October 2020 and April 2021 could be affected by this issue, as per Apple. This is the first service programme for the iPhone 12 series of phones that launched in October last year.

iPhone 12 Pro Max are not covered under this programme. The programme covers affected iPhone 12 or iPhone 12 Pro models for two years after the first retail sale.

Apple states that this issue may arise due to a component that might fail on the receiver module. That's about all the explanation Apple has given on it. The programme page reads, “Apple has determined that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience sound issues.” It adds, “If your iPhone 12 or iPhone 12 Pro does not emit sound from the receiver when you make or receive calls, it may be eligible for service.”

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iPhone 12 and iPhone 12 Pro s that are affected by this issue can find an Apple Authorised Service Provider, make an appointment at an Apple Retail Store, or Apple to arrange mail-in service via the Apple Repair Center. Apple recommends backing up your iPhone before repair and states that if the phone has any damage like a cracked screen — and similar issues that may impair the ability to complete the repair — will have to be fixed beforehand.

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This is a worldwide Apple programme and it does not extend the standard warranty coverage of the iPhone 12 or iPhone 12 Pro. The company also states that it may restrict or limit repair to the original country or region of purchase.

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iPhone 12 14t11

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Very good build quality
Dolby Vision HDR video recording
Excellent cameras
Smooth performance in everyday use

Bad
Battery life could be better
Gets warm when stressed

Read detailed Apple iPhone 12 review

Display 6.10-inch

Processor Apple A14 Bionic

Front Camera 12-megapixel

Rear Camera 12-megapixel + 12-megapixel

Storage 64GB

OS iOS 14

Resolution 1170x2532 pixels

More Apple mobiles price in India

iPhone 12 Pro 112t1z

REVIEW
KEY SPECS
NEWS

Design
Display
Software
Performance
Battery Life
Camera
Value for Money

Good
Solid build quality
Excellent display
Dolby Vision video recording
Snappy overall performance
All-day battery life

Bad
Heats up when gaming
Not differentiated much from iPhone 12
Not great value

Read detailed Apple iPhone 12 Pro review