WhatsApp Banned Over 2 Million Indian s in December 2021 155h6j Monthly Compliance Report Shows

WhatsApp said 602 grievance reports were received by the Meta-owned instant messaging platform in November. z341b

By Press Trust of India | Updated: 2 February 2022 18:51 IST

WhatsApp emphasised being an end-to-end encrypted platform, it has no visibility into the content 6l2l1l

Highlights

WhatsApp said it has received 528 reports spanning
Taking action denotes either banning an
WhatsApp relies on available unencrypted information

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Over 2 million Indian s were banned by WhatsApp, while 528 grievance reports were received by the messaging platform in December 2021, according to its compliance report.

In its latest report, WhatsApp said 20,79,000 Indian s were banned on WhatsApp during the said period.

An Indian is identified via a +91 phone number, it added.

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Previously, the Meta-owned company had stated that more than 95 percent of bans are due to the unauthorised use of automated or bulk messaging (spam).

Over 1.75 million Indian s were banned by WhatsApp, while 602 grievance reports were received by the messaging platform in November.

WhatsApp, in its latest report, said it has received 528 reports spanning across (149), ban appeal (303), other (29), product (34) and safety (13) during December 2021.

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During this period, 24 s were cumulatively "actioned" under the ban appeal category (23) and other (1) based on the reports received.

WhatsApp explained that "s Actioned" denotes reports where it took remedial action based on the report.

Taking action denotes either banning an or a previously banned being restored as a result of the complaint.

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Also, reports may have been reviewed but not included as 'Actioned' for many reasons, including the needing assistance to access their or to use some features, -requested restoration of a banned and the request is denied, or if the reported does not violate the laws of India or WhatsApp's of Service.

The new IT rules — which came into effect in May last year — require large digital platforms (with over 5 million s) to publish compliance reports every month, mentioning the details of complaints received and action taken.

Previously, WhatsApp had emphasised that being an end-to-end encrypted platform, it has no visibility into the content of any messages.

Besides the behavioural signals from s, it relies on available unencrypted information, including reports, profile photos, group photos and descriptions as well as advanced AI tools and resources to detect and prevent abuse on its platform, it had said.

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