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Facebook Messenger Bots Get Quick Replies and Other New Features

Facebook Messenger Bots Get Quick Replies and Other New Features 6e334r

By Shekhar Thakran | Updated: 1 July 2016 18:30 IST

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Facebook Messenger Bots Get Quick Replies and Other New Features

Highlights

Facebook now allows you to rate messenger bots
s can respond to bots using quick replies
Businesses can now link customer s to their Messenger s

ment

Facebook on Friday announced new features for its messenger bots that would enable s to rate their favourite (or least favourite) bots, similar to apps on various app stores. Facebook will now also allow s to respond to messages via a new feature called "quick replies".

For example, a bot might ask you to pick a destination for travel and simply offer "Mumbai" or "Bengaluru" as the two quick reply options. Now, Bots will also feature persistent navigation options in the window itself, in case the forgets a text command.

Engadget also Facebook has claimed that the linking protocol is safe but in order to not force anything onto the s (or businesses) the option is available as an opt-in.

From now on, the bots will also be able to send gifs, video, audio, and files. In order to provide more information about the bots Facebook has announced a new blog that will keep s updated about the latest developments regarding the bots. Facebook also announced that over 23,000 developers have ed on its Wit.ai bot engine, and more than 11,000 bots have launched on Messenger.

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