Jio Fiber to Provide a Trial of New Plans to Its Existing s Starting September 5 61b1t

Jio is sending SMS messages to its existing s informing them about the auto-upgrade trial. 444nd

Jio Fiber to Provide a Trial of New Plans to Its Existing s Starting September 5

Jio Fiber is auto upgrading its existing s to the same or closest more expensive plans 212b1a

Highlights
  • Jio Fiber announced its new broadband plans on Monday
  • The new change is aimed to provide a trial of those plans
  • Jio Fiber has allowed s to switch to any of its new plans
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Jio Fiber is informing its existing s that they would receive an upgrade with “Unlimited Internet” along with symmetric and speeds on September 5. The new development comes just a day after the service provider launched its new and affordable broadband plans. Jio isn't directly moving the existing subscribers to new plan but the current upgrade will essentially serve as a trial and will be provided to the s until their next billing cycle to let them test the fresh benefits provided under the new Jio Fiber plans. The broadband operator will allow s to switch to any of the new plans post trial.

launched on Monday. The existing s will get benefits of the identical value plans from Jio Fiber portfolio or the closest more expensive plan, if there is no plan of same value as their old plan.

Multiple s have tweeted about the SMS message they received from Jio Fiber after complaining about being left out from availing the benefits of the new plans as the operator didn't provide much clarity on upgrade procedure. Some of the s also raised questions whether they would need to pay any additional charges for the upgraded benefits that they didn't request.

 

It is important to note that Jio Fiber is offering the auto-upgrade just on a trial basis. Existing s, after reaching the next billing cycle, will have the option to continue with the new benefits only after choosing a new plan offering the same. So, for instance, if a on the existing Silver plan (available at Rs. 849 per month) is given 150Mbps and speeds along with unlimited Internet, they will be able to retain the given benefits post their billing cycle after moving to the new Gold plan that carries a monthly charge of Rs. 999.

Jio Fiber hasn't provided the option to allow s to switch back to their earlier plans. Nevertheless, the option to switch to any of the new plans is given to the existing s.

The new move by Jio Fiber is aimed to let its existing s experience the benefits provided under the new plans that are starting at Rs. 399. However, by giving additional benefits of unlimited Internet along with symmetric speeds, the operator would be able to convince its existing s to quickly switch to the next plan closest to their existing tariff by paying additional charges.


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