Meta Fixes Issue With Instagram 5s2772 Facebook and Messenger After Brief Outage

Over 11,000 s across Instagram, Facebook and Messenger had reported issues with accessing the apps, sending messages and logging in. 374ac

By Agencies | Updated: 29 October 2022 12:14 IST

Meta's messaging app WhatsApp had faced a global outage just earlier this week s36z

Highlights

Downdetector tracks outages by collating status reports from many sources
WhatsApp said a "technical error" caused the outage
WhatsApp submitted its report to the IT ministry on the service outage

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Meta Platforms said on Friday it has fixed the issue that was preventing s from accessing its social media platforms.

"Earlier today, a configuration change caused some people to have trouble accessing our products," a Meta spokesperson said.

More than 11,000 s across Messenger had reported issues with accessing the apps, sending messages and logging into their s, according to outage tracking website Downdetector.com.

Downdetector tracks outages by collating status reports from several sources including -submitted errors on its platform. The outage may be affecting a larger number of s.

Meta's messaging app global outage just earlier this week, which was later resolved.

According to statistics from website and app downtime tracking service Downdetector, s in India began to report issues with accessing WhatsApp at around 12:30pm earlier this week on October 25, with about 2,610 reports.

In a late night statement on Tuesday, WhatsApp said a "technical error" caused the outage. "The brief outage was a result of a technical error on our part and has now been resolved," a Meta company spokesperson had said.

Downdetector's reports from s in the UK were at 63,930, while there were 4,248 and 26,043 reports from s in Brazil and Spain, respectively.

In India, Downdetector's "heat-map" suggested that Mumbai, Delhi, Kolkata, Bengaluru, Chennai, Hyderabad and other regions appear to be the most affected by the downtime.

WhatsApp Web and WhatsApp's desktop apps, which work independently of a connected phone's internet connection, also appear to be similarly affected by the outage.

The IT Ministry was reported to have asked WhatsApp to submit a report explaining the outage issue. Union Technology Minister Ashwini Vaishnaw also confirmed this, saying, "We have lakhs of WhatsApp s across the country and we asked for a detailed report from the company about the outage."

The social media platform has now submitted its report to the IT ministry on the service outage, according to government sources.

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