Samsung Galaxy Fold Release Date Cannot Be Confirmed 3w4vv Pre-Orders Will Be Refunded Automatically After May 31

Samsung is giving pre-order customers the option to cancel their bookings on the company website. 54i4g

By Tasneem Akolawala | Updated: 7 May 2019 16:39 IST

Samsung Galaxy Fold Release Date Cannot Be Confirmed, Pre-Orders Will Be Refunded Automatically After May 31

Samsung Galaxy Fold shipment delayed due to display issues 231r5b

Highlights

Samsung says it is allowing pre-order customers to cancel their booking
It will initiate full refund on cancellation till the device is shipped
It will automatically cancel pre-order and initiate refund after May 31

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Samsung Galaxy Fold shipments have been delayed after a display fault was pointed out by several early adopters. The company is now sending emails to pre-order customers asking them to make a decision – either to cancel their pre-order and get a full refund, or let their pre-order status be. If s decide to not cancel their pre-order, Samsung will automatically refund the amount if it is unable to ship the Galaxy Fold by May 31.

In an email to pre-booking customers that was confirmed to Reuters by a Samsung spokeswoman, Samsung says that it isn't able to give an exact date for the Samsung says that if the doesn't do anything to their pre-order till May 31, and the company isn't able to ship the product till then, it will automatically issue a full refund to that .

"If we do not hear from you and we have not shipped by May 31st, your order will be cancelled automatically," the South Korean tech giant told Galaxy Fold pre-order customers in an email.

For those who don't want their pre-order to be cancelled even after May 31, they will have to personally intimate Samsung to not issue a refund. Samsung will continue to retain their place in the queue, but will keep the option to cancel their pre-order live on Samsung.com, until the company is able to ship it.

Samsung's decision to initiate refund after May 31 can be read as two things. Either the company is confident enough to solve the issue before the deadline, or it plans to hold production for a very long time, and is not looking to ruffle any feathers and lose loyal customers.

The South Korean electronics giant decided to delay the launch of the Samsung Galaxy Fold started to recall the devices that were sent to the reviewers so that it could start investigating the matter.

AT&T has reportedly sent out emails to pre-order customers that the new release date of the Samsung Galaxy Fold is June 13. However, Samsung hasn't reiterated this information in its latest email.

Samsung Galaxy Fold 1c4z5p

KEY SPECS
NEWS

Display (Primary) 7.30-inch

Processor Qualcomm Snapdragon 855

Front Camera 10-megapixel + 8-megapixel

Rear Camera 16-megapixel + 12-megapixel + 12-megapixel

RAM 12GB

Storage 512GB

Battery Capacity 4380mAh

OS Android Pie

Resolution 1536x2152 pixels

More Samsung mobiles price in India

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