OnePlus Nord 2 5G Charger Allegedly Explodes, Company Blames External Factors 2n3a73

OnePlus Nord 2 5G charger allegedly exploded when it was connected to a socket for charging the phone. The incident is said to have taken place in Bengaluru on Saturday and was brought to public notice through a Twitter thread posted by the affected . OnePlus acknowledged the explosion but said that the blast had been caused due to external factors including voltage fluctuations. Gadgets 360 reached out to OnePlus to learn what steps were being taken at 10am, but did not receive an update right away. At 1pm, the however tweeted that the company has calling him and assured a replacement charger will be sent.

Jimmy Jose, a software engineer based in Bengaluru, OnePlus Nord 2 5G exploded all of a sudden. The explosion allegedly resulted in a “huge sound” and “blew up” the socket to which it was connected. The OnePlus Nord 2 5G phone was still working, according to the .

The affected tagged the OnePlus team that asked him to visit a customer care centre. One of the executives at the centre told the that the incident happened due to voltage fluctuation, the said.

After examining the charger, the service centre also promised to provide its replacement, though Jose tweeted on Tuesday to suggest that he didn't receive that. OnePlus, however, reached out to the hours later.

 

“We take any claim like this very seriously. The has handed over the damaged OnePlus Charger to our service centre and has been offered a replacement,” the company said in a prepared statement emailed to Gadgets 360. “OnePlus chargers contain built-in capacitors which control and store energy. In this case, after a thorough analysis, the capacitors have remained intact concluding that the blast has been caused by external factors such as voltage fluctuations.”

The statement added that OnePlus strongly urges s to follow safety precautions and warnings specified in its manual.

Earlier this month, a Delhi-based advocate had alleged that a OnePlus Nord 2 5G sent a legal notice to the for giving “self-contradictory and false statements” with a “malicious and mala fide intent” to harm its reputation.

Another OnePlus Nord 2 5G had allegedly exploded last month — just days after it was purchased. The company in that particular case said that the damage to the device appeared to be “caused by an isolated incident involving external factors and not due to any manufacturing or product issue” after initiating a thorough internal investigation.

The OnePlus Nord 2 5G was MediaTek Dimensity 1200-AI SoC and packs a 4,500mAh battery that s fast charging through the bundled Warp Charge 65 charger.

OnePlus Nord 2 5G price in India starts at Rs. 27,999 for the base 6GB RAM + 128GB storage variant. The phone also has 8GB + 128GB and 12GB RAM + 256GB options that are priced at Rs. 29,999 and Rs. 34,999, respectively.

Update: A sentence was updated to provide additional clarity of the timeline of the complaint and the response from OnePlus.

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