Apple posts workaround for Mavericks Mail sync issues, no permanent fix yet 6u33g

There's good news and bad news for s of Apple's Mail app who have been plagued by problems since updating to OS X Mavericks. Apple has acknowledged that s are still having trouble despite multiple updates since a new version of Mail first released with the updated operating system, but the suggested fix is only a temporary workaround.

Apple suggests that s disconnect and reconnect from their mail servers by selecting 'Take All s Offline' and then clicking 'Get All New Mail' from the Mailbox menu. This has the same effect as quitting and restarting the app, which is what many s had resorted to doing. Apple also helpfully adds that these two commands can be added to Mail's main toolbar by clicking 'View > Customize Toolbar' and then dragging them from the palette that pops up to the desired position. 5o5c5s

The workaround does not fix the underlying problem, although Apple's acknowledgment means they know it exists and are hopefully working on it already.

Since the release of Mavericks, also known as OS X v10.9, s have complained that the Mail app refuses to new emails and that they have trouble while moving and deleting messages, especially when connected to Gmail s. Such problems relate to the desktop software's inability to synchronise changes with remote mail servers.

Two previous updates, including a dedicated Mavericks 10.9.1 release failed to fix these problems for many s. Apple's release notes for 10.9.1 specifically mention improved for Gmail, reliability fixes, and improved search and mailbox functionality.

Other problems relate to mail being delivered late, folders and tags not updating, and searches not displaying messages that are known to exist.